Hospitality And Tourism

Hospitality & Leisure – Our Service Offering
To be the leading management consulting firm producing high value results for clients in the hospitality sector

Business Strategy

• A framework to inform and make value creating tradeoffs - facts, alternatives and decisions

• Market demand analysis and entry strategy, partner search, turnaround strategy

• Hotel project conceptualization, market positioning, financial planning

• Organizational design & structure, manpower planning, customer relationship management

• Revenue management assistance

• Revenue management plan (room revenue budgets, pricing structure, inventory strategy, channel management, distribution and internet marketing strategy)
•  Understanding of available reports (Hotelligence, Future Pace)
•  Third party contracting

• Assistance of setting up of international representation offices

• Organic growth strategy, sector specific industry study and analysis

Start-Up Assistance

• Operations and industry expertise to deliver “turnkey” business incubation and create value for our clients

• Market feasibility study, detailed analysis of market/ industry

• Multiple options for possible entry of any firm into the hospitality industry,

• Real estate search – Lease/ buyout, brand partner search

• Business start-up, financial feasibility studies, marketing and sales implementation

• Organization design and creation

• Destination promotion, feasibility and assistance – government initiatives

Performance Enhancement

• Performance review
• Brand audit
• Human resource audit
• Remuneration assessment
• Service line analysis
• Diagnostic review of existing customer relationship management strategies
• Front of the house and back of the house audits

• Balanced scorecard

Capital Advisory

• Supporting business strategy and execution with comprehensive capital advisory in our industries of focus

• M&A, due diligence – commercial & financial, fund raising, corporate finance

Consumer Insights
Holistic consumer understanding applied to offer implementable business solutions

• User insights
• Trend insights
• Design and innovation insights

Operational Implementation Assistance

• Standard Operating Procedures (SOP)
•  Operations
•  Organization wide and department specific performance setup and Implementation
•  Assistance in Procurement
•  Service line analysis and performance benchmarking
•  Optimization of facility maintenance
•  Setting up of Loyalty programs
•  Implementation of proposed strategies
•  Logistics
•  Vendor Management
•  Revenue cycle management and strategy formulation to increase net revenue
•  Supply Chain Management
•  Food & Beverage
•  Conceptual Implementation
•  Assistance in CRM Systems Implementation
•  Marketing & Branding

Partner Search

• Partner Search assistance for hotels across the following operating models
• Franchise
• Private Equity & Management Contract
• Hotel Management Company Tie Up
• Joint Venture
• Systematic hotel search

Services for Food & Beverage outlets

• Feasibility Study
• Business Plan
• Menu development, including vendor selection, products, pricing, and menu design with maximum profit generation
• Equipment selection
• Architectural Inputs – We work with your team to ensure your designs make sense for the long term
• Creating Job Descriptions
• Developing Standard Operating Procedures, Operational Manuals and Systems
• Technical Training for all front and back of the house personnel
• Soft and grand opening guidance

To learn more about Hospitality division and how we can add value to your business, please contact:

Saloni Nangia
Vice President
saloni.nangia@technopak.com

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