Welcome to the World Retail Congress 2025 

Join us in Shaping the Future of Retail at the Premier Global Event in London, May 12-14, 2025

 

* Secure your Spot at a Special Discounted Rate via Our Exclusive Link

Welcome to the World Retail Congress 2025 – Where Retail’s Brightest Minds Converge

The World Retail Congress (WRC) is where top retail leaders shape the industry’s future. In 2025, under the theme “Faster. Bolder. Smarter. – The New Retail Growth Drivers,” WRC will deliver exclusive insights, strategic networking, and high-impact case studies to help retailers stay ahead in a rapidly evolving landscape.
Influential speakers shaping the global retail agendas
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Industry leaders from over 47 countries in attendance
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Industry-defining relationships forged in 2024 edition
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In annual retail revenue represented by the Advisory Board
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With a sharp focus on smart, sustainable growth, WRC brings thought leadership, actionable intelligence, and strategic partnerships to retailers aiming to navigate an increasingly competitive environment.

2025 Themes: The Pillars of Smart & Sustainable Growth

The World Retail Congress 2025 will focus on the key forces shaping the future of retail, equipping businesses with the insights they need to thrive in a dynamic, consumer-driven landscape. The four core content pillars explore the essential factors that retailers must consider to achieve smart, sustainable growth while meeting the expectations of customers, employees, stakeholders, and communities.

CONSUMERS

Consumer behaviors are evolving at an unprecedented pace, challenging retailers to rethink how they engage, sell, and build loyalty.

This theme will explore:

  • How shifting consumer preferences are reshaping retail experiences
  • The role of personalization and AI-driven engagement in deepening customer relationships
  • Omnichannel strategies that meet customers where they are—online, in-store, and beyond
  • Leveraging social commerce, live shopping, and experiential retail to drive brand engagement
TEAMS
Retail success starts with skilled, engaged, and motivated teams.
In an era of talent shortages and evolving work expectations, this pillar will highlight:

  • Recruiting and retaining top-tier talent in a competitive labor market
  • Creating a workplace culture that fosters innovation, inclusion, and well-being
  • Upskilling employees for the future—embracing digital, AI, and leadership development
  • Leveraging AI and automation to enhance human potential, not replace it
TECHNOLOGY
Retail is undergoing a technology-driven transformation, and businesses that fail to adapt risk falling behind.

This theme will uncover:

  • The most game-changing technologies shaping retail, from AI to automation
  • How leading brands are using data and analytics to predict trends and enhance operations
  • The role of blockchain, IoT, and AR/VR in redefining the shopping experience
  • How to implement sustainable tech solutions that drive efficiency and customer engagement
MODELS

Retailers are rethinking traditional business models to stay ahead of market shifts, economic pressures, and consumer expectations.

This theme will explore:

  • The rise of subscription-based, direct-to-consumer, and hybrid models
  • New strategies for online and offline integration that create seamless experiences
  • Sustainable business practices that align with environmental and ethical considerations
  • How industry leaders are adapting their supply chains and partnerships for long-term resilience

CONFIRMED SPEAKERS: Master Retail Strategies with
Industry Trailblazers

30+ global industry pioneers unveil the breakthrough trends, pathbreaking strategies, and must-know insights redefining the future of retail.

Beyond Trends. Real Conversations. Real Impact.

Sessions at World Retail Congress are interactive, peer-focused and action-oriented, ensuring that you are taking away practical lessons from every moment


Kick off WRC 2025 with an invitation-only soirée at Fortnum & Mason, one of London’s most storied retail icons. Mingle with global leaders, sip on fine champagne, and set the stage for game-changing conversations—all in an atmosphere of retail excellence.

Fuel your mind and morning at Wake Up with Retail Leaders, a high-energy, interactive forum where industry pioneers break down emerging challenges, bold strategies, and high-impact solutions. This isn’t just a session—it’s a wake-up call for the future of retail.

Join exclusive, closed-door discussions designed for decision-makers, where real insights—not just predictions—are shared. These executive-level boardroom conversations put you face-to-face with the brightest minds, helping you anticipate industry shifts before they happen.

Retail’s next trailblazers take the stage to tackle the industry's most pressing challenges head-on. Watch as teams from Hong Kong, New York, London, Lille, Amsterdam, and Turin unveil the future of retail through fresh, fearless, and forward-thinking ideas.

Gain behind-the-scenes access to groundbreaking flagship stores, led by the very CEOs who built them. These curated tours go beyond aesthetics, revealing the strategies behind high-performance retailing, immersive customer experiences, and operational excellence.

Jennifer Foyle

Jennifer Foyle

Creative Director, AE & Aerie

Regis Schultz

Regis Schultz

CEO, JD Sports

Gaston Botazzi

Gaston Botazzi

CEO, El Corte Ingles

Hani Weiss

Hani Weiss

Former CEO, Majid Al Futtaim Retail

Access the Complete list of WRC 2025 Advisory Board members

Access the complete list of WRC 2025 speakers

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Limited-time Technopak Discount

As an exclusive partner, Technopak is proud to extend a limited-time discounted rate for this event. Don’t miss the opportunity to join retail’s most coveted annual gathering at an exceptional value. 

Grab Your Discount for India, Pakistan, Bangladesh, Nepal & Sri Lanka

Exclusive Offer for GCC & Eastern Europe Residents

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