
Ankur Bisen, Senior Partner & Head – Consumer, Food & Retail at Technopak Advisors, was recently quoted in a BBC News feature analysing the rise of quick commerce and its implications for India’s traditional retail landscape. The article, “Are 10-minute online deliveries killing the Indian corner shop?”, explores how ultra-fast delivery platforms are reshaping consumer expectations and impacting neighbourhood retail.
In the article, Ankur Bisen offers a sharp, market-grounded perspective on the evolving dynamics between rapid commerce platforms and neighbourhood retailers, drawing attention to:
“Quick commerce is still a three-four city story… But the ripples caused should be a warning for physical retailers to integrate tech and enhance consumer experience.”
This statement underscores a clear strategic call to action for kirana stores and legacy retailers: invest in digital capabilities, enhance customer experience, and embrace omnichannel models to remain competitive in a changing retail environment.